Refund Policy
Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of contract conclusion.
To exercise your right of withdrawal, you must inform us
Akixa
- Inh. Dipl.-Phys. Gerhard H.C. Scheffler
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Special Notice on Early Expiry of Withdrawal Right
Your right of withdrawal expires prematurely if we have begun to perform the contract after you have given your express consent and at the same time acknowledged that you will lose your right of withdrawal upon complete fulfillment of the contract by us.
Model Withdrawal Form
(If you want to withdraw from the contract, please complete this form and return it)
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To: Akixa
- Inh. Dipl.-Phys. Gerhard H.C. Scheffler
I/We () hereby give notice that I/We () withdraw from my/our (*) contract for the purchase of the following service:
_____________________________________________ (Description of service)
Ordered on () / received on (): _____________________________________________
Name of consumer(s): _____________________________________________
Address of consumer(s): _____________________________________________ _____________________________________________
Signature of consumer(s) (only if this form is notified on paper): _____________________________________________
Date: _____________________________________________
(*) Delete as appropriate
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Notice for Digital Content
For digital content that is not supplied on a tangible medium, your right of withdrawal expires if we have begun to perform the contract after you have:
1. expressly consented that we begin with the performance of the contract before the end of the withdrawal period, and 2. acknowledged that you lose your right of withdrawal by giving your consent to the beginning of the performance of the contract.
This consent will be explicitly displayed to you before purchase and must be actively confirmed.